Due to concerns about COVID-19, we are taking additional precautionary measures (per the recommendations of the CDC) within the hospital to keep our staff, doctors, animals, clients, and visitors safe, while continuing to provide essential patient care.

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Sanitizing & Masking Protocols

  • We have increased our sanitizing protocols around the hospital for client and staff safety to allow us to remain OPEN.
  • Our primary goal is to stay healthy, keep others around us healthy and continue to provide service throughout the duration of this pandemic.
    • Boulder Emergency Pet Clinic - This is a small facility and as such we ask that all clients wear a mask upon entering the building.
    • Northside Emergency Pet Clinic - Masks are not required at our Westminster location but can be worn if you choose.  

Wait Time Policy

  • We are currently experiencing high volumes of patients and extended wait times during peak days/times.
  • Emergencies can evolve rapidly, as with human hospitals, so we triage our patients based on their critical needs. Emergencies are not treated on a first-come, first-served basis, which can impact your wait time.
  • It can be hard to imagine what is happening inside the hospital, but please know we are doing everything in our power to see your pet as soon as possible. We encourage clients to call if you have new or changing concerns for your pet.

Thank you for entrusting us with the care of your beloved pet.

- The Boulder and Northside Emergency Pet Clinics Team